Our fully automated system then generates notification to our administrator who then distributes the orders to each Regional Manager. The Regional Managers dispatch the orders to the Field Agents.
The Field Agents have a limited time period to accept orders; most are accepted immediately, thus allowing NMSI to start fulfilling client orders within minutes of receiving them. All orders not accepted are automatically reassigned to another agent.
Our first contact is within 24 hours where we will go through our standard inspection process to fulfill the order.
Once the order is complete, the Field Agent can immediately access their secure account on the NMSI website and fill out and save their report. When it is saved, our system automatically sends it to the assigned Regional Manager who is notified by email alert as well as the client receives a visit information notification. The Regional Manager quality checks the Agents reports and approve it.
Our administration is sent a notification and receives the approved order.
Our administration is sent a notification and receives the approved order. The client is also notified that the order is complete and an invoice is generated immediately or per the clients invoice schedule (i.e. weekly or monthly).
Our process from start to finish is 10 days or less!
