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CFPB Says Mortgage Complaints Have Spiked; Rates Steady Near 2-Month Lows

CFPB Says Mortgage Complaints Have Spiked; Rates Steady Near 2-Month Lows

The Consumer Financial Protection Bureau (CFPB) says the overall mortgage related complaints it has received recently are at their highest level in three years. The report was one of two that the agency says show that more work needs to be done to help mortgage borrowers during the COVID-19 pandemic and its economic fallout. A second report documents that Black and Hispanic mortgage borrowers are much more likely to be delinquent or in a forbearance program than white borrowers. CFPB said consumers submitted more mortgage complaints in March than in any month since April 2018. Those concerning forbearance or related issues also reached their highest monthly average since March and April of 2020. The number of borrowers who report they are struggling to make their payments is also trending upward
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